Shipping Policy

Last Updated: 31-12-2023
Thank you for choosing BILLPAYSHOP for your Bill Payment Software needs. Here is our Shipping Policy to provide you with all the information you need to know about how we handle shipping.
1. Delivery Time: Upon the successful purchase of BILLPAYSHOP software or any related products, you will receive an email confirmation with details regarding your order and expected delivery times. For digital products such as software licenses or access credentials, the delivery is typically instant or within a few hours after payment confirmation. Physical items or documentation, if applicable, will be shipped within 10 business days from the date of purchase.
2. Shipping Methods: Digital Products: For software licenses or access credentials, delivery will be facilitated electronically via email or through our secure online platform. Physical Products: Shipping will be carried out through reputable courier services, and you will be provided with a tracking number to monitor the status of your shipment.
3. Shipping Charges: Shipping charges, if applicable, will be clearly communicated during the checkout process. Any additional customs duties or taxes imposed by the destination country are the responsibility of the customer.
4. International Shipping: We offer international shipping for both digital and physical products. International delivery times may vary based on the destination and local customs regulations.
5. Order Tracking: For shipments requiring physical delivery, a tracking number will be provided via email once the order is dispatched. Customers can use this tracking number to monitor the shipment's progress.
6. Address Accuracy: Customers are responsible for providing accurate shipping information. BILLPAYSHOP is not liable for any delays or losses resulting from incorrect or incomplete shipping addresses.
7. Order Confirmation and Issues: Customers will receive an order confirmation email upon successful purchase. If there are any issues with your order or if you do not receive a confirmation email, please contact our customer support team at info@billpayshop.com for assistance.
8. Returns and Refunds: For information regarding returns and refunds, please refer to our Return and Refund Policy.
9. Contact Information: If you have any questions or concerns regarding our shipping policy, please contact us at info@billpayshop.com or info@billpayshop.com. Note: This shipping policy is subject to change without prior notice. Please refer to the latest version on our website for the most up-to-date information.
Thank you for choosing BILLPAYSHOP!